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A global automotive manufacturer and dealer network·Automotive·Global·End-to-end AI delivery

AI vehicle recommendation lifted lead conversion and personalization across digital sales channels.

Vehicle lead conversion
Increased
Personalization
Improved
Dealership lead quality
Improved
A global automotive manufacturer and dealer network illustration
At a glance

What we shipped

A recommendation engine that analyzes browsing behavior, prior ownership, price sensitivity, and regional demand to surface relevant vehicles.

Challenge

Automotive manufacturers and dealerships struggle to deliver personalized experiences across digital channels. Customers researching vehicles online typically receive generic recommendations that do not reflect their preferences, driving behavior, or budget.

Approach

Blueprint → AI Pilot → Production launch → Scale and operate.

We followed the Datablooz Delivery Model. See our process.

  1. Blueprint

    Inventoried customer data sources and defined segmentation and recommendation objectives.

  2. AI Pilot

    Built collaborative filtering and behavioral models on historical data, benchmarked against rule-based baselines.

  3. Production launch

    Integrated recommendations into online configurators and dealership lead systems with experimentation infrastructure.

  4. Scale and operate

    Expanded to retention programs, tuned models by region, and monitored lift against a generic baseline.

Outcomes

Business, technical, and governance outcomes.

  • Higher vehicle lead conversion rates.
  • Improved personalization across digital sales.
  • Higher engagement on manufacturer sites.
  • Better dealership lead quality.
Architecture and stack
  • Python
  • Scikit-learn
  • TensorFlow
  • Spark
  • PostgreSQL
  • Airflow
Governance

Segmentation rules reviewed by marketing, experiment governance on recommendation changes, and audit trails on feature usage.

Working on something similar?

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Reference calls available under NDA after the second working session.